Switch from My PT Hub — the no-drama migration plan.
Not a sales pitch — a checklist. What to export before you cancel, a 7-day plan, a message to send your clients, and the add-on stack you'll stop paying for once you're moved over.
Switching from My PT Hub takes about a week for most solo coaches: export your client roster first, rebuild your active programs in TrainerPanel's program builder, set up any recurring payment subscriptions fresh since they don't transfer automatically between platforms, then invite clients to your new Coach App with a short heads-up message. Nothing about the switch has to be dramatic if you do it in that order.
Should you switch?
My PT Hub's core tiers are genuinely flat once you're past its 3-client Starter cap — a fair structure, and not the usual complaint. The usual complaint is what sits on top: a branded app, full white-label, extra trainer seats, AI check-ins and a Zapier integration are each billed as separate add-ons — the stack that changes the total for coaches who assumed "flat" meant "flat."
This guide isn't the cost argument — that's a full, dated breakdown on the My PT Hub cost page. This guide is the practical part: how to actually move without losing client history, dropping a check-in, or leaving anyone confused mid-program.
The switch itself is not the hard part. Forgetting to export something before you cancel is the hard part. Do the steps in order below and neither happens.
What to export before you cancel
Three things to pull before you cancel anything — miss these and you're rebuilding from memory instead of from a file:
- Clients. Export your client list — name, email, and whatever plan/status fields My PT Hub offers. This becomes your TrainerPanel roster import.
- Programs. Screenshot or note down your active programs' structure (weeks, exercises, sets/reps) so you can rebuild them quickly in TrainerPanel's program builder rather than from scratch.
- Payment subscriptions. The sticky one. Recurring billing set up through My PT Hub doesn't carry over automatically when you switch platforms — note who's on what recurring plan so you can set up the equivalent in TrainerPanel and ask them to resubscribe.
The 7-day switch plan
- Days 1-2 — export & import. Pull your client list from My PT Hub; import it into TrainerPanel's roster. Checklist: name, email, active/inactive status, current plan.
- Days 3-5 — rebuild active programs. Recreate the programs your current clients are actively running — not your entire historical library, just what's live today. Checklist: weeks, exercises, sets/reps, any nutrition or habit components.
- Day 6 — set up payments. Recreate any recurring membership or session package so billing continues cleanly once clients move over.
- Day 7 — invite clients & go live. Send the message template below, invite everyone to the Coach App, and set your My PT Hub cancellation date a few days after — not the same day, in case anyone needs a hand.
Telling your clients
Clients don't need the backstory — they need to know what to do and that nothing about their program is changing.
"Hey [name] — I'm moving our coaching over to a new app called TrainerPanel this week. Same programs, same check-ins, just a nicer app. You'll get an invite by [date] — takes about 2 minutes to set up. Nothing else changes on your end. Questions, just ask!"
Send it once, a few days before the Coach App invite goes out — not the same day as the invite itself, so it doesn't read as a surprise.
The add-on stack, gone
My PT Hub's base pricing is genuinely flat once you're past its 3-client Starter cap — that's a fair structure. What changes the total is what sits on top of it. For the full dated cost breakdown, see the My PT Hub cost page — the summary here is qualitative on purpose.
| On My PT Hub | On TrainerPanel Pro |
|---|---|
| 3-client Starter cap, then flat tiers | Flat price — no per-client fee, whatever your roster |
| Branded client app as a paid add-on | Coach App included |
| Full white-label as a paid add-on | One add-on, clearly priced ($99/mo or $79/mo annual) — not several modules |
| Additional trainer seats as a paid add-on | Included in Studio's multi-coach seats |
None of this matters if the switch itself is a headache — that's what the 7-day plan above is for.
Switching, answered honestly.
The questions coaches ask before they move off My PT Hub — with straight answers, not sales pitches.
More answers in Help CenterRelated guides
Switch without the drama.
Bring your roster, rebuild your programs, and move your clients over on your own schedule — no card required to start.